What You Need to Know About Auto Repairs At Robke Automotive

When you're involved in a car accident, your whole world gets turned upside down. No matter how bad the damage is or who was at fault, it can be the beginning of a very frustrating experience... that's why we do things a little differently here at Robke Automotive.

Our Collision Center direct bills all insurance carriers and we walk you through the entire process. Unlike high volume or large dealer shops, we are dedicated to producing the highest quality repairs with the best parts available.                              

                              
As a consumer, you have the right to request original factory parts. You also have the right to review the damage with the appraiser and a qualified body technician. Many insurers, but not all of them, send third party appraisers that work with the shop to evaluate the damage and the best method of repair.


If our certified technicians do not agree with an appraisers recommendations, we will advise you and the insurance claims department for resolution before we begin the repairs.

Sometimes you don't have the option for new factory parts due to availability. In some cases, a re-manufactured original part is better because it has been updated or revised to work better than before. These are things that we tell our customers so that they completely understand how their vehicle should be repaired. We want every customer to have peace of mind, knowing that their vehicle is being repaired properly.

Robke Automotive provides: Towing, Rental Car, Estimating, and Repair. We use the advanced DuPont Color Match system to guarantee a matching paint color.Our state of the art facility is the best shop for auto repair in Fort Wright. Every job receives a Lifetime Finish Guarantee.

If you have any questions related to accident repair, restoration or just want a few dents and dings repaired, call our customer service department 859-655-2848 today.